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I then resized a couple of images that I had scanned for the client for the purposes of testing. I then loaded other smaller images and they loaded fine and appeared OK. These images were scanned at 3000DPI and the JPG's were about 16MB in size.

I then loaded on files that I had recently completed for another client. What do they mean by that? Keep in mind that all images were scanned at 4000DPI, creating huge files, and chances are that the files she had received from the states were considerably smaller than the ones that I created for them. Initially, I did not find anything but as I kept up the search I did find sites that stated that the application had file limitation issues. Of course, the first thing I did was to 'google' Photostudio v5.5 support. But, what was wrong? Was it something that I did or how I scanned the items? I have never had this problem before and I wanted to resolve it before moving on. Upon seeing these images I could then understand what the client was saying. Ahhhhhhh!!!! The images were horrible and that was putting it kindly.

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Once the download was completed I installed the application and loaded one of the images in question. I was able to locate a demo copy of the application in question and began to download. Again, they stated that they were using Arcsoft Photostudio v5.5 and that they have received JPG photos from the somewhere in the states and have never had a problem.ДЄfter getting on the phone I searched the web and found the Arcsoft website.

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I then got the exact details of the software that they were using. I called the client back to inform them of what I had, or had not, found.

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I previewed the images in Windows Explorer. Immediately after getting off the phone I opened up the files in Photoshop CS2. I told them that I would investigate the issues, if there were any to investigate, and that I would get back to them. They stated that there was something wrong with how the images were scanned and wanted their money back. The images were very 'coarse' and 'grainy'. When the client got home and attempted to load their files for editing into this application they got some very unpleasant results. Up until this time I have never used this software. Their software that they were to be using, as I found out later, was Arcsoft Photostudio v5.5. The client wanted the items scanned this way because they were planning on editing the files with their own software at a later date. This created JPG file sizes ranging from 12.5MB to 28MB in size with black and whites being 32MB in size.

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They wanted all slides to be scanned at 4000DPI, which is the maximum resolution that my Nikon scanners can do, and to have the files saved in both full size JPG and TIFF formats. I recently did a scanning project of about 200 slides for a client. I have always been amazed at its capabilities and with what it enables me to do. I do plan on upgrading to CS3 in the near future. I have used various versions starting with exposure to Photoshop v5.0 right up to CS2. I don't always complain, I love my S2 and wrote about it many times.Before I start this quick note I must preface this by saying that I am a Photoshop guy.

Why am I the 1st one to write about this? Am I the only one who would like to be able to use PhotoStudio? Or eveyone else use it and they don't care about EXIF (they don't know?) and nobody upload back pictures on SD card?ДЄgain, time for me to write to Canon and I would appreciate many of you to do the same. They give us tools that aren't compatible with their product!

When it was time to upload the pictures back on the SD card (so she can go in any shop for printing), I was told that it was impossible to upload the pictures because either the pictures weren't taken by a Canon camera or they have been modified. My mom wanted to print some twins pictures so I took PhotoStudio to remove red eye (without overwriting my original, of course I want to keep EXIF data) and guess what? NOW today I find out another related problem. I was complaining a few days ago that this software screwup the EXIF data (and I really want to keep original EXIF data for evey pictures).